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Q Name: Homework Assignment #8 Multiple Choice Questions: Managing Waiting Lines Select the best answer. This quiz includes one bonus question. 1. The calling population is termed finite when: 2. When the number of arrivals per unit time follows a Poisson distribution, the most important implication is that:3. Which one of the following is not true of multiple queue configurations?4. According to Maister, one of the following statements is not true of waits.5. According to Maister's Second Law of Service:

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1.b. Only a limited number of people may use the facility in any given period2.b. The time between arrivals is exponentially distributed.3.a. Jockeying is eliminated.4.c. In-process waits feel longer than preprocess waits.5.b. First impressions can influence the remainder of the service experience.